Effective date: June 11, 2026
Pixels and Petals (“we”, “us”) operates pixelsandpetals.net. This policy explains what information we collect, how we use it, and the choices you have. Pixels and Petals is operated by Specter Industries LLC. For any privacy question or request, contact us at support@pixelsandpetals.net.
Information We Collect
- Order information. When you place an order we collect your name, email address, shipping and billing address, and the items you purchased. Payment card details are processed by our payment providers and are never stored on our servers.
- Account information. If you create an account, we store your name, email address, and order history. If you sign in with Google or Facebook, we receive your name and email address from that provider. We do not receive or store your password for those services.
- Email signups. If you subscribe to our newsletter or use a signup offer, we store your email address.
- Usage data. Like most websites, we collect standard log and analytics data such as pages visited, device and browser type, and approximate location derived from IP address.
How We Use Information
- To fulfill and ship your orders and provide customer support.
- To send order confirmations, shipping updates, and, if you opt in, marketing emails. You can unsubscribe at any time using the link in any marketing email.
- To improve our store, products, and marketing.
Who We Share Information With
We never sell your personal information. We share it only with service providers needed to run the store:
- Production and fulfillment partners, who receive your name, shipping address, and ordered items so your order can be printed and delivered.
- Payment processors (such as Stripe, PayPal, and Amazon Pay), who handle payment securely.
- Email service providers, who deliver our transactional and marketing email.
- Shipment tracking services, who provide delivery status updates for your orders.
- Analytics and advertising platforms (such as Google, Meta, and Pinterest), as described in the Cookies section below.
Cookies, Analytics, and Advertising
We use cookies and similar technologies to keep your cart working, remember your preferences, and measure how the site is used. We also use advertising tags from Google, Meta (Facebook and Instagram), and Pinterest that help us measure ad performance and show relevant ads. You can control cookies through your browser settings, and you can opt out of personalized advertising through the settings offered by Google, Meta, and Pinterest.
Data Retention
We keep order records as long as needed for accounting, tax, and legal requirements. Account information is kept until you ask us to delete it. Newsletter subscriptions are kept until you unsubscribe.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@pixelsandpetals.net and we will respond within a reasonable timeframe. Depending on where you live (for example the EU, UK, or California), you may have additional rights under local law, and we will honor applicable requests.
Children
Our store sells some products for children, but the store itself is intended for use by adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.